Choice Ticketing
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Support Overview

Support is available for all Choice Ticketing clients Monday through Friday, 10am to 7pm ET. Emergency support is available 24 hours a day, seven days a week. Emergency support is provided by the same team that answers calls during normal business hours.

Technical Support Information

During Normal Business Hours:
Call us: 303-402-0400 x1
Email Us: [email protected]
Fax us: 303-402-9483
Office Hours: 8am-5pm MT, Monday – Friday
Outside of normal business hours, we offer 24/7/365 support for emergencies.
For Emergency Support Outside of Normal Business Hours:
For emergencies that take place before 8am or after 5pm MT on weekdays, anytime on weekends, and holidays.
Emergency Support Number: 720-410-5804
You may either call and leave a voicemail or send a text to this number and it will send an emergency text to our Support Team.
For all other non-urgent inquires, you may continue to email [email protected] and we will respond to you as soon as possible.

Choice Manual

The Choice Ticketing Manual is available in our password protected Client Login page and in the ChoiceCRM product. If you do not know or have a username and password, please contact Choice Technical support at 303-402-0400 for access.
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Education and Training

We offer a variety of educational services to assist you in your day to day Box Office needs.
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Updates

Updates and enhancements to our application are released approximately every 3 weeks, after your normal business hours
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Data Migration

We can import data from almost any source!

Talk to us. Find out what makes us different.

We think we are the solution you have been looking for. Let us show you why.
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234 W 44th Street
​NEW YORK, NEW YORK 10036
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MAIN: (303) 402-0400

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[email protected]

Book time with our sales team
Copyright 2022 Choice Entertainment Technologies. All rights reserved. CRM Source code available under the AGPL.
  • Home
    • About
    • Contact
    • Online Referral Program
    • News
    • Privacy Policy
  • Services
    • SuiteCRM
  • Pricing
  • Support